.page-faq {
  --faq-measure: 62ch;
  --faq-rail: 220px;
  --faq-gap: 28px;
  padding-bottom: 24px;
}

.page-faq .section {
  margin: 0 0 72px;
}

.page-faq .crumbs {
  margin-top: 20px;
}

/* ---------- 首屏 ---------- */
.page-faq .faq-hero__grid {
  display: grid;
  gap: 32px;
}

.page-faq .faq-hero__title {
  font-style: italic;
  font-weight: 900;
  font-size: clamp(38px, 9vw, 76px);
  line-height: 0.98;
  letter-spacing: -0.02em;
  margin: 14px 0 0;
}

.page-faq .faq-hero__lede {
  max-width: var(--faq-measure);
  margin-top: 18px;
}

.page-faq .faq-hero__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 12px;
  margin-top: 26px;
}

.page-faq .faq-hero__kv {
  display: grid;
  gap: 0;
  margin-top: 30px;
  border-top: 1px solid var(--rule);
}

.page-faq .faq-hero__kvrow {
  display: grid;
  grid-template-columns: 1fr auto;
  align-items: baseline;
  gap: 12px;
  padding: 12px 0;
  border-bottom: 1px solid var(--rule);
}

.page-faq .faq-hero__kvrow .kv__k {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
}

.page-faq .faq-hero__kvrow .kv__v {
  font-size: 15px;
  color: var(--ink);
}

.page-faq .faq-hero__figure {
  margin: 0;
  align-self: end;
}

.page-faq .faq-hero__figure .figure__frame {
  border: 1px solid var(--rule);
  background: var(--panel);
  overflow: hidden;
}

.page-faq .figure img {
  display: block;
  width: 100%;
  height: auto;
  object-fit: cover;
}

/* ---------- 顺序总览 ---------- */
.page-faq .faq-order__grid {
  display: grid;
  gap: 36px;
}

.page-faq .faq-order__lede {
  max-width: var(--faq-measure);
  color: var(--ink-soft);
  margin-top: 16px;
}

.page-faq .faq-steps {
  list-style: none;
  margin: 30px 0 0;
  padding: 0;
}

.page-faq .faq-steps__item {
  display: grid;
  grid-template-columns: 46px 1fr;
  gap: 14px;
  padding: 20px 0;
  border-top: 1px solid var(--rule);
}

.page-faq .faq-steps__item:last-child {
  border-bottom: 1px solid var(--rule);
}

.page-faq .faq-steps__num {
  font-family: var(--font-mono);
  font-size: 13px;
  letter-spacing: 0.18em;
  color: var(--neon);
  padding-top: 3px;
}

.page-faq .faq-steps__title {
  margin: 0 0 6px;
  font-size: 18px;
  font-weight: 700;
  letter-spacing: -0.01em;
}

.page-faq .faq-steps__body p {
  margin: 0;
  max-width: var(--faq-measure);
  font-size: 15px;
  line-height: 1.7;
  color: var(--ink-soft);
}

.page-faq .faq-order__figure {
  margin: 0;
}

.page-faq .faq-order__figure .figure__frame {
  border: 1px solid var(--rule);
  background: linear-gradient(160deg, var(--panel), var(--void));
  overflow: hidden;
}

/* ---------- 分段自查 ---------- */
.page-faq .faq-triage__tabs {
  margin-top: 28px;
}

.page-faq .faq-tablist {
  display: flex;
  gap: 2px;
  overflow-x: auto;
  border-bottom: 1px solid var(--rule);
  scrollbar-width: none;
  -webkit-overflow-scrolling: touch;
}

.page-faq .faq-tablist::-webkit-scrollbar {
  display: none;
}

.page-faq .faq-tab {
  appearance: none;
  border: 0;
  background: none;
  color: var(--ink-soft);
  font-family: inherit;
  font-size: 15px;
  line-height: 1;
  padding: 16px 14px 15px;
  white-space: nowrap;
  cursor: pointer;
  position: relative;
  transition: color 160ms var(--ease);
}

.page-faq .faq-tab__num {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.16em;
  color: var(--rule);
  margin-right: 8px;
  transition: color 160ms var(--ease);
}

.page-faq .faq-tab::after {
  content: "";
  position: absolute;
  left: 10px;
  right: 10px;
  bottom: -1px;
  height: 2px;
  background: var(--neon);
  transform: scaleX(0);
  transform-origin: left center;
  transition: transform 220ms var(--ease);
}

.page-faq .faq-tab[aria-selected="true"] {
  color: var(--ink);
  font-weight: 700;
}

.page-faq .faq-tab[aria-selected="true"] .faq-tab__num {
  color: var(--neon);
}

.page-faq .faq-tab[aria-selected="true"]::after {
  transform: scaleX(1);
}

.page-faq .faq-tab:focus-visible {
  outline: 2px solid var(--volt);
  outline-offset: -3px;
}

.page-faq .faq-panel {
  margin-top: 30px;
}

.page-faq .faq-panel__lede {
  max-width: var(--faq-measure);
  color: var(--ink-soft);
  font-size: 15px;
  line-height: 1.75;
  padding-left: 14px;
  border-left: 2px solid var(--volt);
}

.page-faq .faq-list {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
}

.page-faq .faq-item {
  border-bottom: 1px solid var(--rule);
}

.page-faq .faq-item__q {
  display: grid;
  grid-template-columns: 34px 1fr 20px;
  gap: 12px;
  align-items: start;
  padding: 18px 0;
  cursor: pointer;
  list-style: none;
  transition: color 160ms var(--ease);
}

.page-faq .faq-item__q::-webkit-details-marker {
  display: none;
}

.page-faq .faq-item__q:hover .faq-item__text {
  color: var(--volt);
}

.page-faq .faq-item__q:focus-visible {
  outline: 2px solid var(--volt);
  outline-offset: 4px;
}

.page-faq .faq-item__num {
  font-family: var(--font-mono);
  font-size: 21px;
  font-weight: 600;
  line-height: 1.15;
  color: var(--ink-soft);
  transition: color 180ms var(--ease);
}

.page-faq .faq-item[open] .faq-item__num {
  color: var(--neon);
}

.page-faq .faq-item__text {
  font-size: 16px;
  font-weight: 600;
  line-height: 1.55;
  color: var(--ink);
  transition: color 160ms var(--ease);
}

.page-faq .faq-item__arrow {
  width: 16px;
  height: 16px;
  margin-top: 6px;
  justify-self: end;
  fill: none;
  stroke: var(--ink-soft);
  stroke-width: 1.6;
  stroke-linecap: round;
  stroke-linejoin: round;
  transition: transform 200ms var(--ease), stroke 200ms var(--ease);
}

.page-faq .faq-item[open] .faq-item__arrow {
  transform: rotate(180deg);
  stroke: var(--neon);
}

.page-faq .faq-item__body {
  padding: 0 0 22px 46px;
  max-width: var(--faq-measure);
}

.page-faq .faq-item__steps {
  list-style: none;
  margin: 0;
  padding: 2px 0 0 20px;
  border-left: 1px solid var(--volt);
  display: grid;
  gap: 12px;
}

.page-faq .faq-item__steps li {
  position: relative;
  font-size: 15px;
  line-height: 1.72;
  color: var(--ink-soft);
}

.page-faq .faq-item__steps li::before {
  content: "";
  position: absolute;
  left: -24px;
  top: 10px;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--volt);
  box-shadow: 0 0 0 3px rgba(24, 224, 208, 0.14);
}

.page-faq .faq-item__foot {
  margin: 16px 0 0;
  font-size: 14px;
  color: var(--ink-soft);
}

.page-faq .faq-item__foot a {
  color: var(--volt);
  text-decoration: none;
  border-bottom: 1px dashed currentColor;
}

.page-faq .faq-item__foot a:hover {
  color: var(--neon);
}

.page-faq .faq-item__foot a:focus-visible {
  outline: 2px solid var(--volt);
  outline-offset: 3px;
}

/* ---------- 人工协助 ---------- */
.page-faq .faq-handoff__grid {
  display: grid;
  gap: 28px;
}

.page-faq .faq-handoff__lede {
  max-width: var(--faq-measure);
  color: var(--ink-soft);
  margin-top: 16px;
}

.page-faq .faq-need {
  list-style: none;
  margin: 24px 0 0;
  padding: 0;
  display: grid;
  gap: 10px;
}

.page-faq .faq-need li {
  display: grid;
  grid-template-columns: 18px 1fr;
  gap: 10px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--ink-soft);
}

.page-faq .faq-need li::before {
  content: "→";
  color: var(--neon);
  line-height: 1.7;
}

.page-faq .faq-handoff__note {
  margin-top: 22px;
  font-size: 14px;
  color: var(--ink-soft);
}

.page-faq .faq-contact {
  padding: 22px;
}

.page-faq .faq-contact__hint {
  margin: 10px 0 0;
  font-size: 14px;
  color: var(--ink-soft);
}

.page-faq .faq-contact__list {
  margin: 18px 0 22px;
  padding: 0;
}

.page-faq .faq-contact__row {
  display: grid;
  gap: 4px;
  padding: 12px 0;
  border-bottom: 1px solid var(--rule);
}

.page-faq .faq-contact__row:last-child {
  border-bottom: 0;
}

.page-faq .faq-contact__k {
  font-family: var(--font-mono);
  font-size: 11px;
  letter-spacing: 0.16em;
  text-transform: uppercase;
  color: var(--ink-soft);
}

.page-faq .faq-contact__v {
  margin: 0;
  font-size: 15px;
  color: var(--ink);
  word-break: break-word;
}

/* ---------- 响应式 ---------- */
@media (min-width: 720px) {
  .page-faq .faq-item__q {
    grid-template-columns: 44px 1fr 22px;
    gap: 16px;
    padding: 20px 0;
  }

  .page-faq .faq-item__num {
    font-size: 24px;
  }

  .page-faq .faq-item__body {
    padding-left: 60px;
  }

  .page-faq .faq-item__steps {
    padding-left: 24px;
  }

  .page-faq .faq-item__steps li::before {
    left: -28px;
  }

  .page-faq .faq-steps__item {
    grid-template-columns: 60px 1fr;
    gap: 20px;
  }

  .page-faq .faq-contact {
    padding: 28px;
  }
}

@media (min-width: 900px) {
  .page-faq .faq-hero__grid {
    grid-template-columns: 5fr 7fr;
    align-items: end;
    gap: 56px;
  }

  .page-faq .faq-order__grid {
    grid-template-columns: 7fr 5fr;
    align-items: start;
    gap: 52px;
  }

  .page-faq .faq-handoff__grid {
    grid-template-columns: 7fr 5fr;
    align-items: start;
    gap: 48px;
  }

  .page-faq .faq-tab {
    padding: 18px 20px 17px;
    font-size: 16px;
  }
}

@media (prefers-reduced-motion: reduce) {
  .page-faq .faq-tab::after,
  .page-faq .faq-item__arrow,
  .page-faq .faq-item__num,
  .page-faq .faq-item__text {
    transition: none;
  }
}